We do have a very rigorous quality control department but at times a few hitches might go unnoticed. All you need to do is, just send the same product back (labels and tags intact) within 7 working days from the date of receiving the order and we will send you the replacement.

Please drop a mail to info@fashionscrapbook.com with your order id and reason for return. Please do that within 7 days of the receipt of the product. We will provide you with the details about how and where to send the product back.

• How and when can I return my product?

If you are unhappy with the product that you have received for any reason you can send it back to us within 7 working days from the date of receiving the order and we will exchange it for you. Send us a mail at info@fashionscrapbook.com and we will provide you with instructions for return. Please note accessories can only be retuend in 48 hours from time of delivery, Also, Lingerie,Swimsuits and any other inner wear are not returnable.



• How does the exchange policy work?

If the product doesn’t fit right, the product you received isn’t the one you chose or if there’s a manufacturing fault, we’ll exchange it for you. We really want you to love what you get and not be "stuck" with it. Products that are on sale have varying inventory. Size availability is not guaranteed.
However, please make sure that the piece is returned to us in the condition you received it in. We will appreciate that you don’t send it to us if you have washed it or use it a couple of times.
If you have any other questions about returns please feel free to mail us at info@fashionscrapbook.com. Don’t forget to mention your order details.

• Do you have reverse pickup?

Unfortunately at the moment we do not have reverse pickup.

• Who bears the postal charges for the goods returned?

Since we do not charge for shipping or COD, we will be unable to bear the cost for the returning of goods. This will have to be borne by the customer.

• How many times can i exchange a product?

You can exchange the product once if you are not satisfied with it.

Credits : Parsys Media